Terms of Service – LÊ Hồng Vân

Website: lehongvanservices.com
Email: help@lehongvanservices.com
Last updated: [Insert Date]

1. Overview

The website lehongvanservices.com is operated by LÊ Hồng Vân, an independent freelancer providing various digital services, including:

• Vietnamese ↔ English translation
• Web content writing
• Simple website and landing page creation
• Virtual assistance
• Proofreading and editing
• Basic graphic design

All services are provided only after direct communication and agreement between the client and the freelancer.

2. Acceptance of Terms

By using this website or contacting the freelancer, you agree to these Terms of Service. If you do not agree, please do not use this website.

3. Nature of Services

All services offered are digital, customized, and intangible. No physical products are sold or shipped from this website.

The freelancer reserves the right to modify or discontinue any service without prior notice.

4. Ordering Process

No automatic orders are processed on this website. To request a service, the client must:

• Contact the freelancer via the contact form or email
• Provide the necessary project details
• Receive a quotation or confirmation
• Accept the terms of the service
• Complete payment as agreed

5. Payment

Payments may be made through the methods offered, including PayPal.

No service begins until payment has been confirmed, unless explicitly agreed otherwise.

6. Delivery & Timelines

Delivery timelines are agreed on a case-by-case basis. The freelancer will inform the client of any delays or unforeseen circumstances.

All deliverables are sent electronically (email, shared documents, files, links, etc.).

7. Refund Policy

Due to the customized and intangible nature of the services:

• No automatic refunds are provided once work has begun or been delivered.
• If any issue arises, the client is encouraged to contact the freelancer to find a reasonable solution (adjustments, corrections, revisions).

8. Client Responsibilities

The client agrees to:

• Provide accurate and complete information
• Use the deliverables in a lawful and proper manner
• Not request illegal or copyright-infringing work
• Respect agreed payment terms

9. Freelancer Responsibilities

The freelancer agrees to:

• Perform the services with professionalism and care
• Keep client information confidential
• Deliver the work within agreed timelines (unless delayed by reasonable circumstances)
• Inform the client of any changes to the project

10. Intellectual Property

Unless otherwise agreed:

• Deliverables become the client's property once full payment is received
• The freelancer may use anonymized excerpts in a portfolio, unless the client requests otherwise

11. Limitation of Liability

The freelancer is not liable for:

• Indirect or consequential damages resulting from the use of the website or deliverables
• How the client chooses to use the delivered work
• Technical issues beyond the freelancer’s control

12. Personal Data

Handling of personal information is described in the website’s Privacy Policy.

13. Changes to the Terms

These Terms of Service may be updated at any time. The updated date will be shown at the top of this page.

14. Contact

For any questions regarding these Terms of Service, please contact:
help@lehongvanservices.com